MEDICARE+ CARD TERMS & CONDITIONS (Age 18+)
1. Scheme Ownership & Changes
- The MediCare+ Card scheme is operated by MediCare.
- All MediCare+ Cards remain the property of MediCare.
- The MediCare+ Card scheme is only valid in selected MediCare branches.
- MediCare may cancel, withdraw, or alter the scheme, its offers, or these Terms & Conditions at any time.
- MediCare may remove, suspend, or close a MediCare+ Card account, and/or remove points, if misuse or abuse of the scheme is suspected.
2. Eligibility
- To participate in the MediCare+ Card scheme, you must be a United Kingdom resident aged 18 years or over.
- MediCare will not communicate with customers until the lawful age of consent for marketing is reached.
3. Card Registration & Account Management
- Physical plastic MediCare+ Cards should be registered with MediCare.
- Points on unregistered cards will be removed after 12 months.
- MediCare may merge duplicate customer accounts at its discretion.
- No additional cards are issued for the same account.
- An account will be considered inactive where no points have been earned or redeemed within a continuous 12-month period.
- MediCare reserves the right to determine what constitutes sufficient activity to maintain an active account.
- MediCare reserves the right to remove or expire points from any account that has been inactive for the stated period, whether or not the account remains open.
- MediCare will make reasonable efforts to notify customers prior to expiry where contact details and marketing permissions are available but is not obliged to do so.
4. Personal Use Only
- The MediCare+ Card is for personal use only.
- Business use is strictly prohibited and constitutes misuse.
- MediCare may determine, at purchase or retrospectively, whether a transaction constitutes business activity.
5. Earning Points
- One point is awarded for every £1 spent on qualifying purchases in participating MediCare branches.
- Points are normally added at the time of purchase.
- Points cannot be added retrospectively if the card was not presented.
- Points are not earned on:
- private prescriptions
- selected dispensary items
- infant milks (up to six months)
- gift cards
- plastic bag levy
- pharmacy services
- MediCare may withdraw or change points promotions or offers without notice.
6. Redeeming Points
- One point is worth one penny to spend on qualifying products in MediCare branches.
- Points cannot be exchanged for cash and are non-transferable.
- Points have no monetary value, are a promotional benefit only, and may be withdrawn or cancelled at any time in accordance with these Terms & Conditions.
- Points cannot be used to purchase:
- prescriptions
- selected medicines
- pharmacy services
- infant milks (up to six months)
- gift cards
- Valid ID may be required when redeeming points.
- You cannot earn points when purchasing items using points.
- MediCare may change the products and services eligible for point collection or redemption at any time.
- Spending points may be subject to system or network availability.
7. Returns & Refunds
- If you return a product purchased with cash or card, the associated points will be deducted from your MediCare+ account.
- If a product purchased using points is faulty, points may be credited back to your account. No cash refunds will be provided for products purchased with points.
8. Privacy & Data Protection
- MediCare is committed to protecting your privacy and keeping your personal data secure.
- MediCare will not sell your personal information to third parties.
- Marketing communications will only be sent where you have provided appropriate consent.