Terms of service

Last Updated: 31st July 2026

About Us

This website is operated by A&FA Dundee Ltd trading as MediCare Pharmacy Group ("MediCare", "we", "us" or "our").

A&FA Dundee Ltd is registered in Northern Ireland and operates MediCare Pharmacy Group throughout Northern Ireland.

Our registered office is:

44 Montgomery Road
Belfast
Northern Ireland
BT6 9HL

VAT Number: GB617735721

If you wish to contact us regarding these Terms of Service, please use our contact page:

https://medicare-group.com/pages/contact-us-1

By Using Our Website You Accept These Terms

Please read these Terms of Service carefully before using this website.

By accessing or using our website you confirm that you:

  • accept these Terms of Service;
  • agree to comply with them; and
  • confirm that you are legally capable of entering into binding contracts where purchases are made.

If you do not agree to these Terms you must not use this website.

We recommend printing or saving a copy for your records.

Other Terms That Apply

Your use of this website is also governed by:

  • our Privacy Policy;
  • our Cookie Policy;
  • our Delivery & Returns Policy (where goods are purchased);
  • our Modern Slavery Statement; and
  • any additional terms that apply to specific products or services.

Where there is any inconsistency between these Terms and any specific terms relating to a product or service, the specific terms will take precedence.

Eligibility

You must be at least 18 years of age to purchase products or services through this website unless purchasing under the supervision of a parent or legal guardian.

Some healthcare products and pharmacy services may have additional legal age restrictions.

Changes to These Terms

We may amend these Terms of Service at any time to reflect:

  • changes in legislation or regulation;
  • changes to our services;
  • improvements to website functionality;
  • changes to our business operations.

The latest version will always be published on this website.

Your continued use of the website following publication of revised Terms constitutes acceptance of those changes.

Changes to Our Website

We continually improve our website and reserve the right to:

  • update content;
  • modify services;
  • introduce or withdraw features;
  • suspend access for maintenance;
  • remove content.

We do not guarantee that every product or service advertised will always remain available.

 

Website Availability

Our website is provided free of charge.

Although we aim to provide uninterrupted access, we do not guarantee that the website, or any part of it, will always be available.

We may suspend, withdraw or restrict access where necessary for operational, security or maintenance reasons.

Intellectual Property

All content on this website, including text, graphics, logos, photographs, videos, software, trademarks and branding, is owned by or licensed to MediCare Pharmacy Group and is protected by UK and international intellectual property laws.

You may view, download or print material for your own personal, non-commercial use only.

You must not copy, reproduce, distribute, modify or commercially exploit any content without our prior written permission.

Website Information

Information published on this website is provided for general information only.

Nothing on this website constitutes medical advice, pharmaceutical advice or professional healthcare advice.

Always consult a suitably qualified healthcare professional regarding your own medical circumstances.

Whilst we make reasonable efforts to ensure information is accurate and up to date, we make no guarantees regarding its completeness, accuracy or suitability.

Healthcare information changes regularly and products may also change.

Pharmacy Services

Information relating to medicines, healthcare products or pharmacy services is provided for guidance only.

Availability of services may vary between individual MediCare Pharmacy locations.

Certain pharmacy services may be subject to eligibility criteria, pharmacist assessment, professional judgement or legal restrictions.

Nothing contained on this website creates a pharmacist-patient relationship until appropriate consultation has taken place.

Automated Technology

Some areas of our website may utilise automated technologies, including artificial intelligence, to improve customer experience, website functionality, product recommendations, appointment booking, customer enquiries and operational efficiency.

These technologies support our services but do not replace professional clinical judgement where healthcare advice is required.

Where automated decision-making significantly affects individuals, it will only be carried out where permitted by law and in accordance with our Privacy Policy.

Orders and Purchases

Prices shown are in Pounds Sterling (£) unless otherwise stated.

We accept major debit and credit cards together with any additional secure payment methods displayed during checkout.

Payment is normally taken when an order is placed.

Orders remain subject to acceptance and stock availability.

We reserve the right to refuse or cancel orders where:

  • products become unavailable;
  • pricing errors occur;
  • fraud is suspected;
  • legal or regulatory restrictions apply.

Should an error occur we will contact you as soon as reasonably practicable.

Personal Information

We process personal information in accordance with UK GDPR, the Data Protection Act 2018 and our Privacy Policy.

By using this website you acknowledge that your personal information may be processed to provide our services, improve website performance, prevent fraud and meet legal or regulatory obligations.

 

 

Website Security

Although we use appropriate security measures, no website can be guaranteed completely secure.

You must not:

  • introduce malicious software;
  • attempt unauthorised access;
  • interfere with website security;
  • misuse the website in any unlawful manner.

Any suspected criminal activity may be reported to the appropriate authorities.

Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Northern Ireland.

Any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Northern Ireland, except where applicable consumer protection legislation provides otherwise.

Contact Us

Questions regarding these Terms of Service may be sent via our contact us page:

https://medicare-group.com/pages/contact-us-1